The staff are all very friendly and professional. Will be coming back again!
First appointment from phone booking until payment was superb service. I had a skin check and the GP specialist was fantastic. Very informative.
The staff and doctors are very courteous and professional. It made my nerves disappear knowing that I am treated with this level of respect.
Dr Sanchez is both personable and very thorough. I am very happy to have her on my care team and look forward to many years of care.
The most horrible experience I’ve ever had with a health professional. This person (“Dr” Olga Sánchez) was not only absolutely unprofessional in their medical conduct, but also rude and showed a completely unacceptable discriminatory attitude. Their behaviour was reproachable, disrespectful, and falls far below the standards expected in healthcare. Please avoid this medical centre, and specifically Olga Sánchez, for any medical appointment.————————————2. Response to Promted Family Clinic:Thank you for your response. However, as you can read, my complaint was never about her not addressing my health concerns, that is a completely different matter, and in the first place she did not even demonstrate the professional capacity to address them.My complaint is about her extremely rude behaviour towards me. In your reply, it seems you are implying that your doctors are entitled to mistreat patients simply because they arrive 7 (not 10) minutes late, even when an extended appointment was booked.I will definitely escalate this matter, not only with the manager but also with the relevant authorities, as this person asked completely irrelevant questions about my visa type and migration status. This is not only inappropriate and unnecessary during a medical consultation, but also illegal. I was mistreated based on my background, which makes this a very serious case of discrimination.
Doctor did a full body mole check, was seen to on time & he was very professional and informative
I can thoroughly recommend Dr Shirin Hooshmand, she is very thorough and is such a lovely person. The Reception staff are all very friendly and helpful too.
I highly recommend Dr Setayesh, he was very attentive, empathetic and responsive.
The doctor was very attentive and kept track of what I was saying; all the staff were kind and friendly.
Great staff, Dr Saman Setayesh the best Skin clinic doctor in the south.
Dr. Setayesh and his friendly team at Promed Clinic have always gone above and beyond to care for me and my family. Dr. Setayesh is not only highly skilled and professional but also an incredibly kind and empathetic person.I always feel welcomed whether a phone consultation or face to face. His dedication to patient care is exceptional. Highly recommend!
Great place for a quick and affordable skin check. Very professional and knowledgable
The receptionist welcomed me kindly with a smile and today's joke of the day.My new Doctor was thorough and gave me updates on my health.I am scheduled to visit the nurse in about 2 weeks
Very Happy with Promed Family Clinic, Dr Saman very caring and professional , Receptionist very proficient and helpful, All round a great Clinic to attend. Thank You
Brilliant surgery. Fast appointment times and excellent service.
Excellent service: professional, polite friendly staff, fast and efficient.
Dr Setayesh was very professional to deal with and made me feel comfortable for the minor surgery that I had. When you find a good clinic, stick with it, as I will do with ProMed at Hove.
I visited the Skin Cancer Clinic for the 1st time today.I found it very easy to book an appointment and update my details.I saw Dr Setayesh for a full body inspection and was very impressed with his manner and the info he provided.Very happy to recommend to anyone who has skin cancer concerns.
Staff very friendly. The Dr was very attentive and professional with a caring approach. information was communicated clearly, providing a thorough explanation to various skin conditions treatments and follow instructions. And the appointment was on time if not a little earlier, big plus
This was my first time at this clinic. I had my annual skin check. I found the clinic and staff very professional and welcoming. The waiting room had interesting health information on the TV screen and the parking was easy. Will be having my check ups there in the future. Lynne W
I’ve been a patient of Dr. Setayesh and his amazing team at Promed Clinic for over six years, and I couldn’t be happier with the care I’ve received. Whether it’s for myself or my family, every visit has been a positive experience. Dr. Setayesh is not only highly skilled and professional but also incredibly kind and attentive to every detail.The entire team is welcoming, knowledgeable, and always ensures a comfortable and seamless experience. Their dedication to patient care is truly exceptional, and I trust them completely.If you’re looking for a clinic with experienced professionals who genuinely care about your well-being, I highly recommend Dr. Setayesh and her team at Promed Clinic. Thank you for the outstanding care over the years!
Staff greeted me with a welcoming smile. I felt comfortable and at ease during a very professional and considerate examination of full body skin check.Outcomes, treatment and follow ups were explained thoughly and all concerns answered kindly.I am very happy to continue future checks with Promed.
All my wishes granted! Easy to park, close to home, friendly and very professional. I need to feel that I am being proactive with my skin and this visit ticked all those boxes. Now I just relax and wait for the text to tell me my next appointment is coming up. Recommended to my husband.
Today was my first visit to ProMed Family Clinic and I was so impressed with the care given to me. The moment I entered the clinic the receptionist was engaging and attentive. The doctor that I saw was warm, kind and very helpful. How refreshing it is to go to a clinic and be seen by staff who make you feel genuinely welcome, cared for and valued! It is the best medical appointment I’ve ever had and I’m happy to now call ProMed Family Clinic Hove my future local clinic.
My doctor retired after many years. I was concerned as I did not know his replacement. BUT it was like a breath of fresh air. Professional but friendly. Interested in my well-being. Truly cared about me. Very happy.
Great practice very easy to get a booking and wonderful staff friendly and easy to talk too, especially “Kelly from ops”😉. Doc Setayesh know his stuff too!!Parking is plentiful and access easy.Yes, a real gem in the heart of Hove.I guess if you need public transport to attend well then you are in luck buses and trains abound.
