My Medicare
What is MyMedicare?
MyMedicare is a new voluntary patient registration model that will provide some extra Medicare benefits to all patients who have a Medicare Card or Department of Veterans' Affairs (DVA) Veteran card. You will only receive these additional benefits by registering your preferred clinic with Medicare.
Patients who have had two face-to-face consults with GPs in the clinic in the past 24 months can register for MyMedicare from 1 October 2023.
Make our clinic your home clinic!
Does it cost anything to register?
No, registration is free and optional.
How will it benefit me?
The goal of MyMedicare is to strengthen the relationship you have with your preferred doctor and medical centre. Attending the same clinic and seeing the same GPs for your medical appointments will allow your chosen doctor to provide you with better ongoing care. You can still attend other clinics, however, you will receive some extra benefits at your chosen clinic. If you want to choose our medical centre as your 'home clinic', you will need to register with MyMedicare, select our medical centre and choose your preferred GP. We welcome our current and past patients to choose our medical centre as their preferred home clinic.
Other benefits you will receive include:
- All registered patients will have access to longer MBS-funded telehealth consultations (telephone calls) with GPs at your registered 'home clinic' (Levels C & D). This means you and your GP can have more in-depth conversations (over 20 minutes) about your health. Medicare will provide a larger rebate for these longer telehealth consults to help make it more affordable for you, but only at your registered home clinic.
- From 1 November, the Australian Government is introducing a ‘Triple Bulk Billing’ incentive when GPs bulk bill children 15 and under, pensioners and concession card holders to help subsidise the rising costs of health care. This incentive may also apply to longer MBS telehealth consultations (Levels C, D and E) with your GP at your registered home clinic.
These initial benefits for registered patients will be expanded by the Australian Government over time, so registering our medical centre as your preferred ‘home clinic’ is important.
Do I have to register?
No, registration is voluntary. You can choose not to register, but you will miss out on the extra Medicare benefits that you could be receiving by choosing our medical centre as your preferred 'home clinic'.
When will registrations open and close?
All patients can register for MyMedicare from 1 October 2023. There is no close date or deadline to register.
Can I register with more than one clinic?
No, the goal of MyMedicare is to help strengthen the relationship you have with your preferred medical centre and doctor. Children are exempt from needing to have visited their GP twice in the past 24 months.
Do I need to register children?
Registration is optional for all patients. If you want to receive the MyMedicare benefits for your children, you will need to register each child with MyMedicare and choose their preferred clinic and GP.
A parent/guardian must register a child under 14 years and provide consent on their behalf. This will need to be completed at the practice via the paper form only.
Young people aged 14 to 17 years can register and provide consent without a parent/guardian. If a parent or guardian registers a minor aged between 14 and 17 years, the minor will need to tick a box declaring they have provided informed consent.
Am I "locked in" to a clinic once I register?
No. You can visit any medical centre or doctor you like; however, you will only receive the extra Medicare benefits at your chosen 'home' clinic. If you change your mind, you can also unregister at any time.
More information is available here: https://www.health.gov.au/our-work/mymedicare?language=en
REGISTRATION IS NOW OPEN
If you would like to register with MyMedicare and choose our clinic as your preferred medical centre, you can now register online or in person at our clinic.
How to register
You can register for MyMedicare from 1 October 2023 and select your preferred GP at your:
- accredited general practice
Your chosen practice must be registered in MyMedicare before you can start your own patient registration. ProMed family Clinic is accredited and registered for this purpose.
There are multiple ways you can register with your chosen practice in MyMedicare:
- Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app. Check that your practice is registered in MyMedicare before your start. Practice staff will then accept the registration in the MyMedicare system.
- Your practice may start the registration in MyMedicare or you can ask them to do this. This will trigger a registration in your Medicare Online Account or Express Plus Medicare Mobile app, which you can then complete.
- Fill out a registration form and provide it to your practice. By signing the form, you are giving consent to participate in MyMedicare. Practice staff will then complete the registration in the MyMedicare system. By signing the form, you are giving consent to our medical centre staff to register you in MyMedicare. Our practice staff will then complete the registration in the MyMedicare system for you.
MyMedicare registration will not prevent you from accessing care from other practices and healthcare providers. The longer MBS telehealth items, the new aged care and frequent hospital users incentives, and from November 2024 Chronic Disease Management items will be linked to your registered practice.
A registration in MyMedicare is only successful when both you and your practice have provided consent to formalise your relationship through one of the processes outlined above.
As part of your MyMedicare registration, your chosen practice and GP will appear on your My Health Record. This will make sure all health professionals you see – for example, at a public hospital – will know who to talk to about your regular care.
If you do not wish your MyMedicare registration to appear on your My Health Record, you can choose this option in your My Health Record.
Registering with a Medicare Card or DVA Veteran Card
If you hold both a DVA Veteran Card and a Medicare card, you can register using either. You can only have one registration, which will apply to any relevant Medicare and/or DVA-funded service, regardless of which card you use to register.
If you choose to register in MyMedicare with a DVA Veteran Card, you will need to complete a registration form at your chosen practice.
Registering if you live in a Residential Aged Care Home
If you live in a Residential Aged Care Home, you can register for MyMedicare by completing a registration form provided by your GP or through your Medicare Online Account. You don’t need to physically attend a practice to complete your registration.
Residents of Residential Aged Care Homes will benefit from registering in MyMedicare, with new incentives being introduced in 2024 to support more regular proactive visits and care planning from GPs and practices.
Changing preferred practices or GPs
MyMedicare does not tie you to a particular healthcare provider. You can change your preferred GP within your registered practice at any time.
You can also register with a different practice if you meet the eligibility requirements and the practice is also registered.
Withdrawing your registration
You can choose to withdraw from MyMedicare at any time.
If you register at a different practice, this will automatically withdraw any previous registration and notify the practice.
If you want to withdraw your MyMedicare registration, you can either:
- withdraw from MyMedicare using their Medicare Online Account or Express Plus Medicare Mobile app
- contact your GP or practice and notify them that you want to withdraw your registration from MyMedicare
- contact Services Australia directly and request to have your MyMedicare registration withdrawn.
Privacy
When you register in MyMedicare, your personal information will be kept secure and your privacy will be maintained.
For more information about how we manage your personal information, see the MyMedicare Privacy Notice.